Restricted, painful necks — from desk posture to collision injuries.
Most neck pain we see falls into one of two categories, and they need different handling.
Gradual-onset neck pain builds over weeks or months. It is usually load-related — sustained postures, screen work, driving, carrying, sleeping position. The tissue is not damaged; it is overloaded and guarding. This responds well to manual treatment combined with changing what is loading it.
Whiplash-associated disorder follows a collision or sudden acceleration of the head. The neck has been through a genuine injury event, and the first weeks are managed more cautiously: gentle movement, reassurance, gradual loading, and no aggressive manipulation into an irritable neck.
Which directions are limited, and whether the limit is pain, stiffness or guarding.
Whether pain refers to the head, shoulder blade or arm, and what that suggests.
Any numbness, tingling or weakness in the arm changes management significantly.
Workstation, driving, sleeping position, phone use — the things that will undo treatment if unchanged.

Screening for the small number of presentations that need medical assessment rather than manual therapy.
For whiplash, the mechanism, the timeline and whether symptoms are improving or spreading.
If your neck pain follows a motor vehicle collision, treatment is funded through your own auto insurer under Section B accident benefits, regardless of fault. You do not pay, and you do not need a lawyer to start treatment.
Alberta’s current protocols provide a defined block of treatment for whiplash-associated disorder, and the system changes on 1 January 2027 when treatment funding becomes unlimited. See Section B coverage and Alberta Care-First for the detail.
Starting early matters for whiplash more than for most things. Early, gentle, active management gives better outcomes than waiting to see whether it settles.
We direct bill Alberta Blue Cross, Great-West Life, Sun Life Financial, Cowan Insurance Group, Manulife Financial, Maximum Benefit, Desjardins, Johnson Insurance and Green Shield Canada. We also handle WCB claims and motor vehicle accident claims directly.
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Neck pain or a recent collision? Book an assessment — early treatment makes a measurable difference.
Central Physiotherapy & Massage · 6028 48 Avenue, Camrose, AB · (780) 673-0573
Monday to Thursday 9:00am–7:00pm · Friday 9:00am–5:00pm
