Our Privacy Policy
Introduction
At Central Physiotherapy & Massage Clinic, we are committed to protecting the privacy of your personal information as per the Personal Information Protection Act (PIPA). We will not disclose your personal information without consent or reasonable and lawful notice except when required or permitted by law.
Our Privacy Promise
At Central Physiotherapy & Massage, we protect patient privacy by:
- Collecting only the personal information required to provide rehabilitat services
- Advising you on how your information might be disclosed and obtaining your consent.
- Safeguarding your personal information
- Sharing your personal information only for the purposes stated and agreed to in your signed consent form, or otherwise permitted by law.
- Ensuring any contractors that we hire who may have access to your information also protects the privacy of your information.
- Training staff and adapting the office space to ensure maximum protection of your privacy.
- Ensuring personal information is current, complete, and accurate.
- Providing you access to your personal information and a mechanism for requesting corrections.
- Having our privacy officer available to answer your questions.
- Periodically reviewing our privacy policy to ensure it provides adequate protection for your personal information
Information Collected and its Usage
The personal information collected is required to provide you with rehabilitaiton services and facilitate payment for services rendered.
- Contact information:
- Name
- Address, phone number, e-mail address, other contact information (i.e. fax)
- Family information
- Emergency contact
- Health information:
- Age/date of birth
- Gender
- Health history and family medical history
- Examination results
- Health services provided/received (including potential chart copies from other providers)
- Your subjective and objective complaints and findings
- Prognosis/diagnosis/other opinions formed during assessment/treatment
- Attendance records/adherence with treatment
- Reasons for discharge/discharge plan
- Insurance reporting
- Financial information:
- Alberta Healthcare information
- Insurance/benefits coverage
- Employer name
- Motor vehicle accident information
- Credit card number and expiry date
- Other information to facilitate payment for services provided